Privacy Policy

Cypher Law (“the Firm,” “we,” “our,” or “us”) is committed to protecting the privacy of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial legislation, and our professional obligations under the Law Society of Ontario.

By engaging with our Firm or using our website, you consent to the practices described below.

1. What is Personal Information?

“Personal information” means any information about an identifiable individual. This includes, but is not limited to, names, addresses, phone numbers, email addresses, financial details, and any information related to a legal matter.
Business contact information (such as title, business address, and telephone number) is generally not considered personal information under Canadian law.

2. How We Collect Personal Information

We may collect personal information in several ways, including:

  • directly from you (in person, by phone, by email, through our website, or by completing forms);

  • from third parties with your consent (e.g., other professionals, opposing parties, government registries, insurers);

  • through our website, which may automatically collect limited information such as your IP address, browser type, and usage data.

3. Why We Collect Personal Information

We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including to:

  • provide legal advice and services;

  • establish and manage client relationships, including conflict checks;

  • process billing and payments;

  • meet regulatory and professional obligations;

  • communicate with clients, prospective clients, and other parties;

  • improve our services and website functionality;

  • send legal updates, newsletters, or marketing materials (with consent).

4. Consent

We obtain consent (express or implied) for the collection, use, and disclosure of personal information, except where otherwise permitted or required by law.
You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal may affect our ability to continue providing services.

5. Limiting Use, Disclosure, and Retention

We do not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required by law.
Examples of disclosure include:

  • courts, tribunals, or opposing counsel as necessary to advance your case;

  • experts, consultants, or other professionals retained on your behalf;

  • service providers (e.g., IT, cloud storage) who are contractually bound to protect confidentiality.

We retain personal information only as long as necessary to fulfill the identified purposes and comply with legal, regulatory, and professional obligations. When no longer required, information is securely destroyed or anonymized.

6. Accuracy

We make reasonable efforts to keep personal information accurate, complete, and up to date. Please contact us if your information changes so we can update our records.

7. Safeguards

Cypher Law uses a combination of physical, administrative, and technological safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.
While we take reasonable steps to secure electronic communications, please note that email and internet transmissions carry inherent risks of interception or loss.

8. Access to Your Personal Information

You have the right to request access to the personal information we hold about you, subject to limited exceptions (e.g., solicitor–client privilege, legal restrictions).
You also have the right to request corrections if your personal information is inaccurate or incomplete.

9. Cross-Border Transfers

Some personal information may be stored or processed by third-party service providers located outside of Canada. Where this occurs, the information may be subject to the laws of the foreign jurisdiction. We take steps to ensure that appropriate privacy protections are in place.

10. Confidentiality Obligations

In addition to privacy laws, Cypher Law is bound by strict duties of confidentiality under the Rules of Professional Conduct of the Law Society of Ontario. All information relating to our clients is held in the strictest confidence.

11. Changes to This Policy

We may update or modify this Privacy Policy from time to time. The “Last Updated” date at the top indicates the most recent revision. Continued use of our services or website signifies your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our handling of personal information, please contact:

Cypher Law
755 QUEENSWAY EAST
SUITE 202, MISSISSAUGA
ONTARIO, CANADA

EMAIL: SANCHITA@CYPHERLAW.CA
PHONE: 289-816-CYPR (2977)
FAX: 289-816-CYPR (2977)

If we cannot resolve your concern, you may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.